Privacy policy

General Incorporated Association Relation Design Laboratory (“we,” “us,” or “our”) establishes this Privacy Policy (“Policy”) as follows.

Article 1 (Privacy information)

1. “Personal information” means personal information as defined under applicable law—information relating to a living individual that can identify a specific person by name, date of birth, address, telephone number, contact information, or other descriptions contained in the information.
2. “History and characteristics information” means information other than personal information as defined above, such as services and software used, products purchased, pages and ads viewed, search keywords, date and time of use, method of use, usage environment (including communication status and settings when using mobile devices), postal code, gender, occupation, age, IP address, cookie data, location data, and device identifiers.

Article 2 (How we collect privacy information)

1. We may ask for personal information such as name, date of birth, address, telephone number, email address, bank account, credit card number, or driver’s license number when you register. We may also obtain transaction records that include your personal information, or payment-related information, from our partners (including information providers, advertisers, and ad delivery services; “Partners”).
2. We collect history and characteristics information—such as services and software used, products purchased, pages and ads viewed, search keywords, date and time of use, method of use, usage environment (including communication status and device settings on mobile), IP address, cookie data, location data, and device identifiers—when you use our or Partners’ services or view pages.

Article 3 (Purposes of collecting and using personal information)

We collect and use personal information for the following purposes:

1. To let you view or correct registration information and usage: displaying registration details such as name, address, contact, payment method, services used, products purchased, and related charges.
2. To notify or contact you, including using your email address, or to ship products and reach you as needed: using contact information such as name and address.
3. To verify identity: using name, date of birth, address, telephone number, bank account, credit card number, driver’s license number, or delivery verification results.
4. To bill you: using product names and quantities, service type, period, number of uses, billed amount, name, address, bank account or credit card details, and other payment-related information.
5. To make data entry easier: displaying registered information on forms or transferring it to other services (including those provided by Partners) per your instructions.
6. To refuse use by users who violate the Terms, delay payment, harm third parties, or attempt fraudulent or improper use: using usage patterns and information that identifies individuals such as name and address.
7. To respond to inquiries: using inquiry content, billing-related information, information needed to provide the service, usage status, and contact details.
8. Purposes incidental to the above.

Article 4 (Disclosure to third parties)

1. We do not provide personal information to third parties without your prior consent, except where permitted by applicable privacy laws and regulations.
   1. When required by law
   2. When necessary to protect life, body, or property and obtaining consent is difficult
   3. When especially necessary for public health or sound child development and obtaining consent is difficult
   4. When cooperation is necessary for national or local government affairs or their contractors under law and obtaining consent would impede those affairs
   5. When the following have been announced in advance: that provision to third parties is included in the purpose of use, what data items are provided, how provision occurs, and that provision to third parties will stop upon request
2. Notwithstanding the preceding paragraph, the following cases are not considered third-party disclosure:
   1. When we outsource handling of personal information within the scope necessary to achieve the purpose of use
   2. When personal information is provided due to succession of business through merger or other reasons
   3. When personal information is used jointly with specific parties, and we notify the person in advance or keep easily accessible information about joint use, items shared, scope of joint users, purposes of users, and the name of the party responsible for managing the information

Article 5 (Disclosure of personal information)

1. When you request disclosure of your personal information, we disclose it to you without undue delay, except where disclosure would fall under any of the following, in which case we may withhold all or part of it and notify you without undue delay. A fee of ¥1,000 per request applies to disclosure.
2. Notwithstanding the preceding paragraph, we generally do not disclose information that is not personal information, such as history and characteristics information.

Article 6 (Correction and deletion)

1. If your personal information we hold is incorrect, you may request correction or deletion through procedures we specify.
2. If we determine that a request should be granted, we correct or delete the information without undue delay and notify you.

Article 7 (Suspension of use)

If you request suspension of use or erasure because handling exceeds the purpose of use or was obtained by wrongful means, we investigate without undue delay and, based on the results, suspend use or erase the information and notify you. If suspension or erasure would cost excessively or is otherwise difficult, we may take alternative measures necessary to protect your rights and interests.

Article 8 (Changes to this Policy)

1. We may change this Policy without notifying you.
2. Unless otherwise specified, the revised Policy takes effect when posted on this website.

Article 9 (Contact)

For questions about this Policy, contact us at http://rdlabo.jp/.